Case Study

Streamlining EDI Integration for a Global Healthcare Distribution Client

An automated, two-way EDI pipeline connecting an ERP to a warehouse management platform — built for high-volume, time-sensitive shipments.

The Challenge

A global healthcare and pharmaceutical distribution company needed a reliable way to exchange order and inventory data between their ERP system and our client's warehouse management platform. Their existing process relied on manual file handling and ad-hoc data exchange, which slowed down operations and increased the risk of errors in high-volume, time-sensitive shipments.

The goal was to build an automated, secure EDI (Electronic Data Interchange) pipeline that could handle multiple document types — purchase orders, sales orders, shipment confirmations, inventory updates, and stock adjustments — without manual intervention.

Our Approach

We designed and implemented a two-way EDI integration connecting the client's ERP system with our warehouse management system (Infor CloudSuite WMS).

Inbound flow

Order and shipment files sent by the client are automatically picked up, validated, and converted into the format our warehouse system understands.

Outbound flow

Shipment confirmations, inventory balances, and order status updates are automatically generated and delivered back to the client's ERP.

Secure file exchange

A dedicated, access-controlled SFTP server was set up specifically for this integration, following best practices for isolating client data.

Structured rollout

Rather than attempting all interfaces at once, we prioritized the highest-impact document types first, validated each one against live data, and expanded coverage incrementally.

Key Interfaces Delivered

  • Inbound sales orders and advance shipment notices
  • Outbound order confirmations and shipment notifications
  • Inventory balance and stock status updates
  • Sales return confirmations

Results

  • Eliminated manual file handling for order and shipment data
  • Reduced turnaround time between order receipt and warehouse processing
  • Improved data accuracy by removing manual re-keying of order information
  • Established a scalable integration framework that can extend to additional document types as the client's needs grow

Why It Matters

For distribution and logistics operations, EDI isn't just about moving files — it's about making sure the right data reaches the right system, in the right format, at the right time. This project shows what we mean when we say we build enterprise-grade integrations that fit into a client's existing technology landscape with minimal disruption.

Talk to Us About Your Integration